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FREQUENTLY ASKED QUESTIONS

When will my item(s) ship?

We ship orders Monday through Friday. Your order will ship within one business day after payment has been received.

I have not received my item yet? Where is my item?

Please contact us via eBay message so we can give you specific information about the location of your item.

Do you offer combined shipping for international orders?

Yes, we offer combined shipping for all international orders. To view shipping charges, services, combined shipping discounts and estimated delivery times click the Shipping and Payments tab on the top of the item’s listing next to the Description tab

Are the products you sell authentic?

All the products we sell are 100% authentic and come directly from their respective manufacturers. We do not sell counterfeit items.

How can I return an item I purchased?

All returns require a RMA number in order to be processed. Returns received without a RMA will be refused by our shipping department and will be sent back to the sender. All refunds will be issued to the original method of payment within 24-48 hours after all product(s) have been received. Please contact us via eBay message to request a RMA number.