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  • Frequently Asked Questions
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Frequently Asked Questions
 Q: Can I offer you a lower price for the item?
  A: We already put the best price we can on all of our items and do not go lower than this listed price. You're encouraged to "watch" this item to see if it ever goes on sale or simply follow our store on eBay for discount emails.
 Q: My item shows delivery in Erlanger, Kentucky but I don't live in the United States!
  A: Fret not, this is the location of eBay's Global Shipping Program hub. We ship to them in Erlanger, KY, USA and they ship to you internationally from that location.
 Q: How can I obtain tracking information?
  A: Tracking information is available on your purchased items page in "My Ebay". Once your label is printed, tracking will be uploaded automatically to the eBay transaction for you to view. You will also receive an email. Please wait at least 7 days after the printing of the shipping label before contacting us about not receiving the package.
 Q: I have an issue with my order, what should I do?
  A: If you have a problem with your item, please contact us before leaving feedback. You may contact us through eBay by clicking "contact us" on our store banner or "ask a question" at the bottom of any of our listings. We do carry multiple items in stock so if you have an issue, we will try to replace with an equal item before refunding.
 Q: When can I expect my order to arrive?
  A: We ship Monday through Friday and we typically ship within 24 hours. If you have paid late Friday or over the weekend, you can expect the package to ship on Monday. USPS Parcel Post takes 7-10 business days to deliver and USPS Priority mail is 3-5 days on average.
 Q: How much is the Shipping and Handling Charge?
  A: Shipping and handling charges are displayed on the product page near the price information or under the Shipping and Payments tab on the product listing.
 Q: Do you ship internationally?
  A: We utilize eBay's Global Shipping Program for international shipping. eBay determines destination countries and any duties or taxes that may apply. If your country is not listed, we unfortunately do not ship that item to you.
 Q: What are my payment options?
  A: All transactions should be paid for through eBay using PayPal as it is our preferred method of receiving payment. You may checkout with any major credit card through PayPal if you do not have a PayPal account. For local pick-ups, we accept cash or card. MN sales tax does apply.
 Q: Is there sales tax?
  A: Sales tax does apply to packages shipping to Minnesota addresses. It also applies to local pick-ups.
 Q: Can I pick up the item?
  A: Yes we do have local pick-up on a majority of our items. MN sales tax does apply. There will be no shipping or handling charges for the pick-up of an item. There is no discount for picking up an item since we already offer free shipping on most items. Please contact us through eBay to set up a time to pick up.
 Q: Do you combine shipping?
  A: Yes we do combine shipping when we can and discounts are usually offered. You may see combined shipping rates for multiple quantity items under the Shipping and Payments tab on the product listing.

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