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Knight Discounts

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On this page you can find out the following information:

 

Shipping Information

All order usually ship out within one business day excluding holidays.  Any delays from that policy will be posted here:

  • We will be closing early Friday March 20th about 12noon PST - any payments received after that will be shipped the following Monday.

 

Below is a list of 2015 national holidays where all shipping services are closed (so we usually are too):

  • Thursday, January 1 – New Year’s Day
  • Monday, January 19 – Martin Luther King, Jr. birthday (observed)
  • Monday, February 16 – Presidents Day (observed)
  • Monday, May 25 – Memorial Day
  • Saturday, July 4 – Independence Day
  • Monday, September 7 – Labor Day
  • Monday, October 12 – Columbus Day
  • Wednesday, November 11 – Veterans’ Day (observed)
  • Thursday, November 26 – Thanksgiving Day
  • Friday, December 25 – Christmas Day
     

The default shipping charges in our auctions is the most economical method available to our customers.   Unfortunately this is usually the slowest.   Faster options are available.  Email us with the auction number and your mailing address for a quote.  Smaller items usually ship via First Class mail or Priority Mail.  Larger items (over 1lb.) ship Parcel Post or UPS Ground.  Software, movies and books 10oz or over ship via Media Mail .  Media mail can take 1-2 weeks to arrive in the lower 48 states. HI, AK, PR, VI & APOs can take even longer and are encouraged those locations to upgrade to faster shipping methods.

Knight Discounts is not responsible for lost damaged mail & once an item ships its completely out of our control.  The customers assumes all responsibility for lost, misdirected and/or damaged mail unless he/she pays for shipping insurance If a package is returned for ANY reason the customer is responsible for the return postage and forwarding postage. 

International Shipping

Last year USPS had the largest increase in international postage rates ever. They usually increase 2-4% each year but this time it averaged 54% - Postage rates have has almost doubled for most the types of products we sell. The S&H fees in our auctions do not only cover the cost of postage. We also have to charge a handling fee to cover all the other costs involved in completing the sale (I.E. packaging, Ebay fees, payment processing fees, postage meter fees, etc.). International shipments paid with Paypal and choose an untraceable shipping method may also require USPS certificates of mailing (proof of shipment for Paypal requirements) and Endicia insurance which won't reflect in the actual postage.  

In most cases the international S&H rates are posted in the auction.  International customers can manually adjust their total at checkout to reflect their choice or email us with the item number, your country and shipping method and we'll send you a new invoice.   If you don't know the S&H rate to your country, email us with the auction number and your country and we'll email you your options.  US funds only.  No international personal checks. No bank transfers. Be sure to include your address exactly how it should appear on the package and any special customs requirements (by default we mark all items as "gift"). The buyer is responsible for an duties/taxes you may incur from your country.  For orders over $100 & paying with Paypal must ship via Global Express (the only international shipping method that offers tracking).  

Please note the shipping times posted in the auctions are only estimates.  These estimates usually get even longer around the holidays.  Once an item ships there is nothing we can do to speed it up.  Only Express International offers international tracking/insurance - any other method is at your own risk. We ship internationally 20-50 times/day. Here are a few things we've learned:

  • Italy, Greece, Malta & Brazil are almost always slower than the posted delivery time estimates & we can only ship via Express Mail ($39 or more) if paying with Paypal as that is the only method that can be tracked.
  • Many countries will open the package (we're assuming for security reasons).  Germany will often times open the retail packing inside too.

 

 

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The map above is not entirely accurate. The counts are based on the buyer's registered address on Ebay.  Please understand that many international buyers register their Ebay accounts using US based address even though we ship it internationally. Also, we had already been in business for over 6 years on Ebay before the map actually started counting transactions.  We just thought it was a neat idea :).

 

Combined Shipping

We offer discounted S&H rates on additional Ebay purchases for both US and international customers. Please email us after you're done winning with all the auction numbers and your mailing address and we'll calculate the discounted rates then send you a new invoice.  You can also email us the item number BEFORE you bid so we can calculate your combined S&H option (so there are no surprises).  Email us at: ebay@knightdiscounts.com

In order to receive discounted S&H rates on additional items, all items must be paid for with ONE payment & ship in one package.   Discounts vary. US customers standard S&H rates are calculated by starting with the most expensive rate and taking 50% off the rates on each additional item.  Please note only software & books can be shipped via Media Mail - combining software & books with something else may not result in reduced S&H rates. We charge a nominal handling fee (usually about $1-3) for each item to cover other costs involved in completing the sale (I.E. packaging, Ebay fees, payment processing fees, postage meter fees, etc.).  To sell something on Ebay for $.01 can cost over $1.21 in transaction fees.  All S&H fees are clearly listed in all auctions - if you don't agree, don't bid.

 


We hope this section has been helpful. Please abide by these policies so that we can continue to bring you the best merchandise at the lowest prices.  If you need any help or have questions please let us know.