Welcome to Knight Discounts on Ebay. We specialize in popular and
hard to find software, video game accessories,
novelties, close outs and more. We
strive to find the lowest price possible and pass on the savings to our
customers. Superior service and happy customers are our number one
We guarantee our products to be as stated in the auction.
If there is a mistake or typo in the auction, please let us know. If the
product arrives DOA - we'll replace it (see return policy
If you have any questions or concerns, feel
free to email us at firstname.lastname@example.org
or send us a message through Ebay's message system. Be sure to include the item number(s),
auction title and any other pertinent information (E.G. your mailing address,
etc). All emails are answered usually within 1 business day. You might also check your
spam/junk filter (Yahoo and AOL/Hotmail users especially).
All items are well protected and usually shipped same day.
Payment must be received within 10 days of the auction's end or it will be
re-listed. All credit card payments are processed through
We also accept check/money order payments upon request (US orders only). The automatic invoice Ebay sends after you've won will have our
payment address & instructions for mailing payments - along with a link to pay
directly with Paypal. If paying with Paypal you don't even need to wait for the
invoice - just complete checkout from the original listing page. US
currency only. Please include your mailing address, email address and
auction number WITH your payment.
Please understand that Knight Discount's prices are much lower
than you will find at most retail stores. To stay competitive on Ebay we
have to keep our prices as low as possible. With that in mind, all Ebay
sales should be considered final. We do accept returns for refund on
new/unopened products. If the product is defective we're happy to replace and
test the replacement before it ships. If this happens, we must be notified
within 14 days of the delivery date.
- Absolutely no refunds on opened software. If
its defective we're happy to replace it & test your replacement before it
ships. CD keys will not be replaced. See
Ebay's return condition policy
- S&H charges are non-refundable. Refunding items w/
'Free S&H' will be charged a 20% restocking fee to cover original postage &
- DOA/Defective products are allowed for return for
replacement 2 weeks of the delivery date
- All returns must be in new/unopened retail packaging with all
original packing materials including materials such as manuals, accessories
and cables (unless specified otherwise).
- Returned merchandise must be post marked within 7 days (1
week) from the
date of the RMA authorization letter or the return will be refused and returned at the
- Customers are responsible for return shipping charges. We do not manufacture any of the products we carry. However, Knight
Discounts will split the shipping costs with you. If you pay to send the
item back to we will replace the item and ship the replacement to you at no
charge (this is analogous to paying for gas
to drive a product back to a store where you bought it to return it).
- All products are sold with their respective manufacturer's warranty (if
- Please note that not all items are covered by this return policy. Some
manufacturers require that their items be handled directly by them
Check with your products documentation and/or manufacturer's web site for details.
All Ebay & Half.com feedback is automatically reciprocated.
Once you receive your item(s), feel free to leave us positive feedback and it
will be returned automatically. Ebay usually does it within seconds but
sometimes it takes an hour or two. We realize that it only takes a minute
to leave a feedback comment manually but we have over 1000s of auctions a week.
The majority of our negative feedbacks are from Ebay members who never contact
us first and/or use
it as a way to try an communicate with us. Feedback is permanent. It is Ebay's posted policy to
contact the seller before leaving neutral/negative feedback. Leaving us
negative/neutral feedback without contacting us first negates any chance of
resolution. You can always email us at
We hope this section has been helpful. Please
abide by these policies so that we can continue to bring you the best
merchandise at the lowest prices. If you need any help or have questions
please let us know.