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Hi, please be aware that due to the current worldwide pandemic there may be a delay in dispatching orders. Also all delivery partners worldwide are facing difficulties and delays. We cannot guarantee when you're item will arrive, you're items will probably be late wherever in the wold you arePlease be patient at this difficult time we are all facingWe hope you and your families stay safeThe kooky kids team

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Returns & Refunds

We know it's not easy buying bras online, that's why we provide you with as much information as possible to help with your purchase. If you do need to return your purchases for any reason our 14 day returns policy has you covered.

14 Day Returns

If for any reason you are unhappy with your purchase you can return it to us within 14 days or receiving your order for an exchange or refund, excluding shipping costs. Any items being returned must be complete, unused and in their original packaging with any labels still attached and in a condition enabling us to sell the product as new. See our returns procedure below for full details on how to return your products to us.

Incorrect & Faulty Items

If we happen to send you an incorrect product or there is a fault with your product please inform us of the issue immediately and return it to as as per our returns procedure below. Once we have confirmed the there is a problem we will provide you with a free replacement or full refund.

Returns Procedure

It's very important that you follow the correct returns procedure when returning items back to us. This is as follows:

  • Contact us first to confirm the return of the items is acceptable via email sales@justbras.co.uk or contact us on 01706 769769
  • Arrange for the items to be returned to us via courier and insured up to the value of the goods being returned.

If you do not follow this short returns process we reserve the right to not refund or exchange the product and may retain the returned product until a re-delivery charge has been paid.

Return Address:

Just Bras

Mill House, Unit 106, Mellor Street, Rochdale, Lancashire. OL11 5BU