About JM Bullion
JM Bullion is an online retailer that supplies individual investors with physical gold and silver products at the lowest prices possible.
We deal strictly in physical metals intended for delivery directly to the customer â we do not hold metal on "account" or offer "paper" metal investments, as we believe the only way to truly own precious metals is to hold them in your possession.
JM Bullion is located in Dallas, TX, and is a registered domestic corporation in the United States of America.
Our customer service has been and will continue to be a priority. Should you have a question about prospective orders, orders in processing, or completed orders, simply contact our phone support, or email support. We are always willing and able to assist you with an existing order or to answer any questions that you may have. To get in touch, please send us a message through the eBay messaging system by clicking here
Our Product Offerings and Authenticity
JM Bullion offers a full catalogue of both gold and silver products. We keep our product catalogue simple and consistent, thus ensuring we always maintain a sufficient inventory of each product and never confuse a customer with several variations of the same product.
Customer privacy and security is of the utmost concern here at JM Bullion, so we take the following steps to ensure your personal information and financial details are absolutely secure during all stages of ordering:
Placing an Order
- Our website uses a 256-bit SSL certificate from Verisign. This SSL Certificate provides secure encryption between your web browser and our web server, so that personal information can be transmitted over the Internet securely. To verify your secure connection, notice the "https://" addresses of all of our Checkout pages
- All orders are shipped with full insurance and tracking. We ship using discrete packaging and never mention "metal", "gold", "silver", or "bullion" anywhere on the outside of the packaging. In the extremely, extremely rare case that a package happens to be lost, damaged, or stolen during shipping, the insurance coverage will provide for a full and prompt reimbursement of your order.
We currently accept orders online 24 hours a day, 7 days a week.
Many of our customers have come back time and time again, which is a testament to their experience shopping at JM Bullion as well as to the customer service they have received. Many companies may say it, but we do truly value our customers and our goal is always to ensure that you are both happy and free of risk when buying gold and silver.
We look forward to serving you and hope that you will become a satisfied, long-time customer of JM Bullion.