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 Imagize Your World

Imagize Your World

 Maintained by:
 Handcrafted Jewelry, Custom & Personalized T-Shirts, Custom Printed Mouse Pads and MORE... all Custom-Made-to-Order in the U.S.A.!
Imagize Your World Store Home Page
Adjustable Chokers
Leather and Suede
Custom Printing
Mouse Pads and Coasters
Terms and Policies
General Help
Screen Printing
Synthetic Cords
Jewelry Findings
FAQs
Samples
Printable Shirt Styles
Cord Termination Instructions
About the seller

Posted: Jan. 16, 2020

 

Holiday Reminder...

  • Monday, January 20, 2020 is a Federal Holiday observed by the USPS; it is not counted as a "business day" and there is no shipping/mail delivery that day (please plan accordingly).

Volume Pricing for Jewelry...

  • All items in my "Jewelry" and "Components & Supplies" categories are Buy 2, Get 2% off, or Buy 3, Get 3% off, or Buy 4+, Get 5% off
    • Add any 2 or more qualifying items to your cart, and the discount will automatically be applied during checkout.
    • Applies to all qualifying items, even if the items are from different listings; Mix-n-Match however you like!
    • If you have questions, or need me to adjust the available quanties of any specific variations, please ask! :)

Winter Weather Reminder & Possible Delays!

  • Snow, ice and extreme cold...
    • ... can cause shipping/transit/delivery delays, even when the origin and destination areas are unaffected.
    • ... can cause power and/or internet outages that may affect communication and shipping times.

 

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Free Shipping Offer!

Combine multiple purchases into a single order of $50.00 or more, and basic U.S. Shipping is FREE! Certain terms and conditions apply. If you have questions please ask prior to purchasing.

 ~ Terms and Policies~

 for purchases from Imagize Your World...

 

Common sense, mutual courtesy and honest communication are essential components of every transaction.

  • As a SELLER, I strive to provide accurate and complete information in the item description and supplemental pages, and to answer all inquiries in a timely manner.
  • BUYERS are responsible for READING all information and terms provided, and for asking any questions they have PRIOR to bidding/purchasing.
  • By making a purchase (or placing a bid) you explicitly agree to ALL Terms and Policies, and to take full responsibility for your own actions/inactions.

* Due to the nature of Custom and Made-to-Order items, more COMMUNICATION between Buyer and Seller may be necessary for many of my items than would be expected for general "off the shelf" purchases (such as new DVDs or books). Please make sure to check your messages regularly, and respond when necessary, in order to avoid delays and/or receiving something different from what you originally intended.

Together, we can make every purchase a great experience!

 

  • Payment
  • Shipping
  • Returns/Exchanges
  • Misc. Purchasing FAQ's
  •  

    Payment

    • Payment is appreciated via PayPal, within two (2) days of purchase (Buy It Now, Auction End, Best Offer Acceptance, etc.).
      • Please contact me if you need a payment extension.
      • Orders paid for via PayPal eCheck will be processed AFTER the payment clears.
      • Combined shipping fee discounts are automatically applied by the system during checkout.
        • Advertised discounts only apply when one combined payment is received.
    • Before completing the payment process...
      • ... verify the included Shipping Address is correct (changes cannot be made after payment).
      • ... verify all items you intend to purchase are included (to receive the best total price).
      • ... verify you have included any applicable custom requests and special instructions.
     

     

    Shipping

    • Order can only be shipped to the address officially provided with payment (per eBay/PayPal policy).
    • Combined shipping fee discounts are automatically applied by the system during checkout.
      • Advertised discounts only apply when one combined payment is received.
    • Packages returned to the seller due to buyer action/in-action will be subject to reshipment fees.
      • Actions can include (but are not limited to): marking the package "refused" or providing the wrong address.
      • In-actions can include (but are not limited to): failure to retreive a package from the USPS.

     

    Returns/Exchanges

    • Custom and Made-to-Order Items
      • There are NO returns, exchanges, cancellations, changes or refunds/credits once production has begun.
        • Orders cancelled prior to shipment can receive a refund of shipping charges or actual postage only.
        • Incorrect, defective or damaged items will be replaced (if possible).*
      • If you receive an incorrect, defective or damaged item, contact me immediately upon receipt.
        • For fastest service, respond to the shipment notification message I sent you (and be as specific as possible).

    * I reserve the right to (1) require the return of incorrect, defective or damaged items prior to replacement and/or (2) issue a refund or credit instead of sending a replacement, whether or not the item is able to be replaced.

    See below for why I have a "No Returns" policy for these items.

     

    • Commericially produced and pre-made items that specify "RETURNS ACCEPTED" on the listing
      • Before sending an item back, contact me for return instructions.
        • Returns that are not expected/authorized cannot be processed (and may not be received).
      • Any and all returned items...
        • ... must be eligible for a Return (see original listing).
        • ... must still be sealed/unopened and in the same condition as when sent.
      • All returns must be initiated within the specified time period.
        • If you contact me on the "last day," you will have 1 business day to ship the return.
      • Return shipping is the responsibility of the buyer.
      • Original shipping is not refundable.
      • If the original shipping was "free," the actual cost to ship the package will be deducted from the refund/credit.
      • If you are returning part of an order that received additional discounts that would not have been given without the returned item(s) being included, those discounts will be deducted from the refund/credit.
      • Any specified "restocking fees" will be deducted from the refund/credit.

    NOTICE: Any "No Returns" items, and/or "Returns Accepted" items that are not in the appropriate condition, will be shipped back at the buyer's expense, or considered to be abandoned; no refund/credit can be given for these items.

     

    Misc. General eBay FAQ's

    Q: Does "No Returns" mean that I am stuck if there is a problem?

    A: NO, of course not! "Returns" are a completely separate issue from receiving damaged, misrepresented or incorrect merchandise. If there is a problem with your purchase, contact* me immediately to let me know. Make sure you retain all original packaging and packing materials (even if damage is not the problem) unless/until I've told you that you can discard them; if returnin the item(s) is necessary, you may be required to include those materials. You will receive the fastest service by responding to the shipment notification message I sent you through the eBay system. PLEASE be as specific as possible about what the problem is. (I will not be able to help you appropriately unless/until I know what I am helping with.)

    * Please DO NOT select "Item Not As Described" (or "Item Not Received") as the "reason" for the contact, unless you purposefully intend to open an official Buyer Protection ("eBay Money Back Guarantee") case... which should never be done until after a good faith effort to communicate directly with the seller has been made. If you are initiating communciation from eBay's "contact seller" link, select the reason "Other" if you are only trying to send a message. (Opening a case as the first communication sets up a hostile environment, and makes it difficult to addess most problems correctly. Additionally, it makes communiation difficult, as the "case" messages do not allow formatting -- such as starting a new paragraph -- and have character limits even lower than regular eBay messages.)

    NOTE: On eBay, "Accepting Returns" is specifically defined as allowing buyers who have simply changed their minds to send the item back -- in the original, resalable condition -- for a refund (or exchange). This includes situations such as deciding the purchase was more of a financial burden than originally anticipated, not liking the way an article of clothing looks on you or fits, determining the color isn't really what you wanted, the person you purchased it for didn't like it, someone else purchased the same thing for you, etc. Although you may need to "return" a defective, damaged or incorrect item in the sense that you have to "send it back to the seller," that type of situation does NOT fall under a seller's "Return Policy"; it falls under eBay's requirement that sellers provide the correct, accurately described item to the buyer in the condition originally disclosed.

     

    Q: Why do you have a "No Returns" policy for your Custom and Made-to-Order items?

    A: My goal is to offer the greatest number of choices at the lowest possible prices. The only way to do this is to (1) make each item as it is purchased, so that the individual components are not wasted on products that no one wants, and (2) not accept returns, so that I do not need to inflate my prices to cover the inevitable costs and losses associated with accepting returns.

    Once an item has been made, it is impossible to return it in its original unused condition. The "original unused condition" for custom and made-to-order items is the individual components before the items was made... blank shirt, blank mouse pad, uncut chain, uncut cord, uncrimped terminators, etc. (The components cannot be uncut, unprinted, uncrimped, etc. Any tools or equipment used in the process cannot have the wear and tear removed. Any consumables, such as water or glue cannot be regenerated. The time and effort I spent making the item cannot be recouped.)

     

     

    If you were directed here by one of my item descriptions, and the information (or photo) you intended to reference is not here, nor at any of the above links, please contact me for assistance. Thank you!


    If you have any questions or suggestions, please let me know!

     

     Last Updated 06/19/2014