Checkout & make payment within 3 days of auctions end unless you have made previous arrangements with me. Insurance is mandatory on all breakables. BUY IT NOW means exactly that. Asking questions b4 bidding will prevent returns. I will ONLY refund payment & pay return postage if item is not as described. Not responsible for packages once they are in the hands of the USPS but I can furnish you with a tracking number. Thanks.