Returns & ExchangesAll products sold through the Fender Outlet store on eBay are shipped new from the factory in original packaging. Your product is accurately represented in the eBay listing and will receive the same care and handling as all other new Fender products.
In order to continue offering low outlet prices, product returns are not accepted. On the occasion that you receive a Fender Outlet product with a verifiable manufacturing defect, we will accept the product return provided the following:
- Contact is made within seven (7) days of receiving the product.
- Item is unused and in the original packaging.
- If you believe your product has a manufacturing defect, please contact customer service via eBay Messages. If your return is approved, we will initiate a refund to the original method of payment.