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General Interest
Unhappy with the purchasing? Please contact us before you leave feedback. We will try our best to help you solve any problem. If there is nothing wrong with the items, but you change your mind,you can return the items to us and must keep in the original box. Buyer should pay for the returning shipping costs, and we will only refund 80% of the items value (not including shipping). Items damaged or missing parts when arrival. Please offer us the photo of the items you received with the package (the side has invoice on it), we will replace it or resend. All items are tested or checked to make sure they are working properly before we ship them to our customers. You are guaranteed by our 100% satisfaction on all products. Please understand that RC helicopters and airplanes can crash if mistakenly made or you do not know how to fly, any kind of crash or hard landing may caused damage(s) to the helicopter or plane. We can not control over your flying skill, behavior or the conditions you have chosen to fly in. We tested all products before shipment as we stated above, if you have any problem with the aircraft or other product(s) you ordered from us, please report it and send us vedio at the time when you received the shipment (not after use please). Customer will be responsible for the return shipping cost to send return back to us.