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Dr.EpSUN Magic Inkjet Flush Store

 

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  • Frequently Asked Questions
Frequently Asked Questions
 Q: My Epson printer model is not listed will I get what I need?
  A: Provided your printer MAKE (eg: EPSON) is listed in Ebay TITLE you will get all you will need for any Epson inkjet. But excludes items which contain... LIQUID ONLY! For larger kit (Suitable for ANY INKJET) see Ebay item: 360177286328
 Q: REGISTERED SHIPPING OPTION for CANON
  A: If you want a Magic kit for a Standard Canon Printer sent by REGISTERED with TRACKING? Please add $2.99 or order ITEM No 360213674583 *Excludes IMAGEPROGRAF and WIDE FORMAT PRINTERS begining with PF-..
 Q: REGISTERED SHIPPING OPTION for EPSON
  A: If you want your Magic kit for an Epson Printer sent by REGISTERED with TRACKING? Please add $2.99 or order ITEM No 220897755204.
 Q: How much does it cost for REGISTERED with TRACKING?
  A: If you require REGISTERED with TRACKING? Please choose the REGISTERED OPTION under shipping. Or request an invoice or ADD $2.99 to each item and send a Message via Ebay to confirm. Thanks!
 Q: How much does it cost to ship to my country?
  A: Shipping cost is WORLDWIDE. If you require REGISTERED with TRACKING? Please request an invoice or ADD $2.99 to each item.
 Q: Where do you ship from?
  A: We ship from Portugal
 Q: Where is my item?
  A: Occasionally International Shipping may be delayed for various reasons. However just like any international shipping, the Portuguese post office do not accept any claim for loss until after 30 days. So please wait the minimum 30 days before requesting more info. Thanks
 Q: If I buy more than 1 item
  A: Please select as many items you wish to purchase then MAKE 1 PAYMENT for the TOTAL or ask for an invoice. As occasionally we can give a combined shipping discount.
 Q: Extra Help Canon
  A: Need Extra help with unclogging a dry Canon Print head? Please go here... http://magicinkjetflush.com/Instructions/Extra_help_for_dry_Canon_print_head.htm If the link does not work. Just copy it and paste into your browser (Top of your monitor http...) Should you require any further assistance please send a message via Ebay. Thanks!
 Q: Extra Help Epson
  A: Need Extra help with unclogging a dry Epson Print head? Please go here... http://magicinkjetflush.com/Instructions/Extra_help_for_dry_Epson_print_head.htm If the link does not work. Just copy it and paste into your browser (Top of your monitor http...) Should you require any further assistance please send a message via Ebay.
 Q: Inkjet refill kits: How do I refill my ink cartridges?
  A: Once we have shipped, we will send you an email via eBay with the refill instruction links.
 Q: My Canon printer model is not listed will I get what I need?
  A: Provided your printer MAKE (eg: CANON) is listed in Ebay TITLE you will get all you will need for any Canon inkjet. But excludes items which contain... LIQUID ONLY! For larger kit (Suitable for ANY INKJET) see Ebay item: 360177286328
 Q: Do you offer international shipping?
  A: Yes! We ship WORLDWIDE at no extra cost.
 Q: How long will it take to get my item?
  A: Unless a PERSONALIZED item... Items to: USA, Australia, Canada etc... Will usually arrive within 2-3 weeks. Europe 7-10 days.
 Q: Which countries do you ship to?
  A: We ship WORLDWIDE at NO EXTRA! (excluding India) If you require Tracking? Please see below...
 Q: What is your return policy?
  A: Although we have Many Satisfied Customers in more than 115 countries WORLDWIDE - We want you to be HAPPY also ! Therefore if for any reason you are not Totally Satisfied... please email us and tell us why. If we cannot resolve your problem you may return your item by (Registered Mail) within 30 days for a FULL REFUND (excl. shipping) Thank you!
 Q: Do you combine shipping?
  A: Please Request a total prior to bidding and we will try to combine where possible. BUY 3 GET 1 FREE If you want to buy 3 MAGIC KITS we will automatically ship 1 EXTRA FREE! Please make 1 Payment for total.
 Q: When can I expect my order to arrive?
  A: Currently, REGISTERED Air Mail orders for EUROPE are arriving within 7-10 days. USA, Canada, Australia and the rest of the world approx 2-3 weeks.
 Q: How much is the Shipping and Handling Charge?
  A: See item details... Most Magic Inkjet Flush Kits are $7.98 Regardless of SIZE.
 Q: Do you ship internationally?
  A: Yes, We ship WORLD-WIDE at no extra cost!
 Q: When can I download my MAGIC INKJET FLUSH MANUAL?
  A: Once we have shipped (Usually within 48hrs) we will mark your item shipped. Ebay will then send you an email which will include a link to the MAGIC INKJET FLUSH MANUAL.
 Q: When can I download my EPSON compatable CHIP RESET PROG.
  A: Once we have shipped (Usually within 48hrs) we will mark the item as shipped. Ebay will then send you an email which will include your EPSON compatable CHIP RESET PROG. LINK.