We are committed to providing each customer with the highest standard of customer service possible. If there is any problem with the item please call us at 908-290-0243 or 1-866-343-0696 or you can email us at Info@dealsallyear.com. Our goal is to assist you with your issues. Please Note before returning an item you must contact us to obtain a return approval (RMA number) by filling a return form. New items can be returned for a refund or a replacement/Item exchange. In order to be eligible for a return the items must be in the exact same original condition as it was sent and in its original box. All internal packing materials, instruction manuals, additional items and accessories must also be included in its original condition.
Shipping an item back to Deals All Year without contacting us first, may lead to refused delivery on our side and package being returned to you, at your cost. Shipping and handling charges are non refundable. Buyers are responsible for cost of shipping on all returned items. Items that are shipped free, if returned, a refund minus our original shipping cost will be given. Refusing a delivery is not an acceptable way to return it. All returns must be pre-approved. Refused packages will be treated as an unauthorized return and will be charged double the shipping cost (For cost of carrier going both ways). Please make sure we authorized your return.
A restocking fee of 10% will be charged for handling and processing on all returns. If your package was damaged during transit a claim needs to be filed with the carrier. You must keep the box and all packing material for the carrier to inspect. A valid phone number is required for shipping and may be used for payment verification & shipping protection. The carrier will send the package back to us after 3 unsuccessful attempts to deliver; if this happens you will be charged additional shipping charges for the cost of carrier going back and forth. If you have any questions regarding our policies please do not hesitate to contact us.
Deals All Year
RMA#[Will Be Provided]
445B State Route 23
Pompton Plains, NJ 07444
If you have any questions regarding our return policy please contact us at anytime.