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    Auction Policy

    *We accept Visa, Mastercard, Discover, American Express through If payment is made Via PayPal then we only ship to a Pay Pal CONFIRMED ADDRESS. If your item is being paid for by money order then we will ship to any address you request. If you pay by regular check we hold your item for 8 days from the time we deposit your check or until it clears from your bank.

    *We offer a 30 day return policy with NO restocking fee. 100% satisfaction guarantee. Not an easy thing to find anywhere on E bay. We are so confident in the quality and value of our merchandise that there is no reason to charge our customers a restocking fee. Your satisfaction is important to us. If you are unsatisfied for any reason, you may return the item for a full refund less shipping within 30 days of the item(s) receipt date. Note: Any item that is returned under our policy must first contain a non removeable tag placed on the piece. If you decide you want the item you can take off the tag. If you want to return the item please make sure the tag has not been taken off and is still there. The item must be returned to Diamond Scene via insured safe UPS, or FedEx mail marked clearly on the front of the package and sent to us along with the original invoice. Your Item will be refused by our shipping Department if this is not followed. Your return will not be valid and you forfeit all return privileges. Late payments (after 30 days) all sales final.

    *Although E-mails are convenient they are not reliable If there is a situation needing attention you must call us within the first 5 (Five) days after receipt of your goods (not including weekends or holidays) Our office number is 646-366-8998. Our business office is 516-697-1010.

    * We only ship within the United States.

    *Please Note, Under no circumstances is shipping refundable. All items shipped are insured. If loss or Damage claim has been made it may take from 30 to 60 Days before funds are paid on the Claim. This is UPS, Fed Ex and the USPS not us for the time involved in processing the claim .If the claim is then approved it will be forwarded to you within 48 hours.

    *We do not accept bids from members who have a – Minus Rating. We reserve the right to verify any bid placed. Any bid not deemed verifiable will be cancelled and reported to E Bay. Payment is due within 5-7 business days after close of auction. Remember, a bid is a binding agreement to all terms and conditions. If you are not sure, then do not bid on an item. Read our return policy, and please ask any questions you may have before you bid. We will be happy to reply. We are not a retailer we are a wholesale manufacturer doing business in the retail sector. Please keep this in mind.

    If payment is made via PayPal, we will only ship to confirmed addresses. No Exceptions. Shipping, handling and insurance is still free unless item is returned. Rush delivery available at an additional fee. We ship via UPS, FedEx 2nd day mail. Return within 30 days for full refund less shipping & handling. Altered or Damaged Items, All Sales Final. No Exceptions. We only ship insured UPS unless you request another method. Additional Shipping Fees may apply for rush delivery.

    All photos, logos, and other elements of this listing are intellectual property of Diamond Scene protected by copyright, trademark and/or other laws of the United States.

    *Diamond Scene weights may vary + or – 0.03 points. Additionally, weights that are determined by measuring stones already set in jewelry, they are approximate and not guaranteed. Although we try to be accurate in our listings, Diamond Scene is not responsible for typographical errors. If in doubt, please inquire before bidding. Your sole remedy for a materially inaccurate listing is a refund of your purchase price, less shipping and handling charges. Unless otherwise stated, photos may be of a substantially similar item. We disclose gemstone treatments as required by Federal Trade Commission regulations. Photos have been enlarged and/or enhanced to show detail. With Regard to Colored Gems, the actual color may vary depending on the resolution and quality of screen you are using as well as your screen and browser settings and other factors. Although we take great care to represent the color of a gem accurately several factors come into play such as lighting, mounting of a gem, and light dispersion in photographs of a natural colored gem. Some stones will look lighter or darker than in a photograph. It is not acceptable to return an item if you believe it looked differently than what was offered.

    Where included in a listing, “List” prices represent estimates of the item’s approximate retail value and do not constitute an offer or endorsement to buy or sell the item at that price or a representation that the item or similar quality items have been bought or sold at that price. The actual retail selling price of an item or similar quality items may vary substantially from this estimate. Our feedback rating is important to us. Failure to use feedback responsibly can lead to legal or other consequences. Please contact us before leaving neutral or negative feedback to give us the opportunity to address any problem you may have. We will be pleased to reciprocate.

    *We do not accept a verbal appraisal from a Jeweler. It must be a written appraisal by a Certified Gemologist for consideration of a refund if it is believed an item is not described. Do not solely rely on the Photo of a gem in your bidding decision. Please read the description as well. We believe in full disclosure and are a Member of The Jewelers Vigilance Committee of New York City. If an appraisal is offered with an item, it is a 3rd party appraisal independent of Diamond Scene by a Certified Graduate Gemologist. Grading is a subjective science. The grading of a gem must be off by one full grade in order to be considered for return. If a Gemological Report states a Diamond is Vs-1, the grade must be off by one full grade, Si-1 or lower, to be considered off grading. Any disputes you may have in connection with this listing or related transactions will be mediated by our bank governed by the laws of the State of New York, without giving effect to its conflicts of law principles. You consent to jurisdiction and venue for any litigation related to this listing or related transactions in the State or Federal courts located in New York City, N.Y. If any of the above provisions is held invalid or unenforceable for any reason, then such provision shall be deemed superseded by a valid, enforceable provision that matches, as closely as possible, the original provision, and the other provisions shall remain in full force and effect. By placing your bid, you agree to these terms and conditions.

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