Our return policy is simple...
If you are not pleased with your merchandise for any reason, you may return the product within 30 days of receipt. Items that are used, not in original packaging or otherwise not in new, sellable condition cannot be returned without prior authorization from a Crosman Customer Service representative. Returns are subject to a restocking fee of fifteen (15%) percent and Shipping & Handling charges cannot be refunded.
Your purchase will include instructions on how to return the item. They include:
- Pack all items being returned securely in the original package if possible.
- Fill out and include a copy of the form included with your purchase (keep a copy for your records).
- Return using the enclosed prepaid UPS Return Label. Returns sent otherwise are not the responsibility of Crosman.
- Please allow two weeks to process refunds and replacements.
If you did not receive the return form with your shipment, a copy can be downloaded and printed from the link below. On the printed form, please include your first and last name, street address, model number of product(s) being returned, and your eBay order number and/or eBay username. On the bottom of the form, please note whether you'd like a refund or an exchange and what the reason for returning the item(s):
» Crosman eBay Return Form
Please contact Customer Service at 800-7AIRGUN (724-7486) with questions you may have about returns.