30 Day Return & Exchange Policy
We stand behind the quality and craftsmanship of our products 100% and we are sure once you receive your purchase, you will see the unsurpassed quality of our Products. However, if you are not satisfied with your purchase, we will gladly accept the return or exchange of any item that is not engraved or altered and is in its original brand-new condition within 30 days of the date of shipment. Our 30 day convenient return/exchange policy gives you plenty of time to consider your purchase.
Return & Exchange Instructions
1. Please use the same or a similar Bubble Mailer as your product was shipped in and mail it to the address on your invoice.
****DO NOT USE A REGULAR ENVELOPE*** Regular envelopes are processed through Postal machines at high speeds and rings get damaged or torn from the envelope. Even if its wrapped in bubble wrap inside the envelope.
2. Include a copy of your invoice. Briefly explain if you are returning or would like to exchange an item. If exchanging, please let us know the size you would like. Please check your item listing for size availability.
3. Please use delivery confirmation.
We are not responsible for return shipping. S & H is not refundable.
Though most couples plan their Weddings and Anniversaries well in advance, it's very common for a great number of couples to purchase their wedding bands and rings as close as a couple of weeks or just days before their Wedding or Anniversary date. We are happy to accommodate "RUSH" orders. However, we "HIGHLY" recommend and urge you to please have your ring fingers accurately measured before placing your orders to avoid any unnecessary loss of time and money. For your convenience, you may request a ring size chart to be emailed to you free of charge via our " Contact Us" link.