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 Carl's Place Projector Screens

Carl's Place Projector Screens

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 Carl's Place is the Internet's Leading DIY Resource for Quality Projector Screen Material, Projection Screens and Movie Screen Kits at a Great Low Price!
In response to the COVID-19 outbreak, this Ebay Store is currently pausing production and retail activities.

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Shipping Options and Pricing can be found on the "Shipping and Payments" tab on each individual product page. Simply enter the Quantity, select the Country and click the "Get Rates" button to see all options. * International customers will find additional shipping information on the "Shipping and Payments" tab as well. * Our Return Policy is also located on the "Shipping and Payments" tab.

You've got questions. Carl's Place has answers.

Have No Fear, Help is Here!

Ambient light is any light that exists in your viewing environment. It may be indoor light fixtures or street lights, etc. If you have a dark room where the lights can be turned off we call this controlled light versus dealing with a street lamp, for example, which you may not have control over. An example of a dark viewing environment is a movie theater, low light might be a small light coming from the next room and high ambient light would be a light on in the same room as your screen.

Generally speaking, the darker you can get your viewing environment the better the results. We recommend using white projector screen materials for dark environments & gray projector screen materials for environments with ambient light. You will not need gray if you have a dark viewing environment. Gray only provides additional contrast if you have ambient lighting concerns.

Unfortunately, none of our materials are meant for full sunlight.

Ambient Light Rejecting Projector Screen Material is the absolute best solution for almost any indoor lighting including bright, high ambient light environments! Ambient Light Rejection is great for watching the big game during the middle of the day. This material is our most versatile lighting solution. For best results, avoid ambient light coming from the same direction as the projector.

Dusk/Sunset: If your only ambient light concern is 20 minutes of viewing time at dusk, go with white. If you will experience ambient light throughout the entire movie, even after the sun goes down, go with gray.

All of our projector screen materials are compatible for HD projection, though your projector, of course, will need to be capable of projecting a native HD resolution. That said, because Ambient Light Rejecting, FlexiWhite and FlexiGray projector screen materials have essentially zero texture, they can provide the sharpest possible picture for your high-definition projected images.

It depends on the type of 3D system. There are two types of 3D; Active 3D (most common) and Passive 3D (2 projectors).

Ambient Light Rejecting material is a specialized product for everyday usage, HD & 4K in a brightly lit environment. It also works for both active 3D and with (2) passive 3D projectors when ambient light is controlled.

FlexiWhite works great for everyday usage, HD and/or Active 3D in a dark viewing environment.

SilverScreen is a specialized product for Passive 3D movie viewing and is the best solution for the purpose of Passive 3D. It is highly reflective and not necessarily meant for everyday usage - although we have had some people use it that way - it is not our recommendation. Everyday, Non-passive 3D SilverScreen users may experience hotspots when paired with a bright projector.

Our other materials are not recommended for 3D usage.

Ambient Light Rejecting (ALR) is a specialized product for bright, high ambient lighting conditions. You may not need Ambient Light Rejection Material if you do not have bright lighting conditions or if you have other specialized requirements. ALR also works for both active 3D and with (2) passive 3D projectors when ambient light is controlled. For best results, avoid ambient light coming from the same direction as the projector. For best results, the light should not come from the same direction as the projector. Unfortunately, ALR is not meant for full sunlight.

SilverScreen is a specialized product for passive 3D movie viewing and is the best solution for the purpose of passive 3D. It is highly reflective and not necessarily meant for everyday usage - although we have had some people use it that way - it is not our recommendation. Everyday, Non-passive 3D SilverScreen users may experience hotspots when paired with a bright projector.

Our Ambient Light Rejecting (ALR) Material is not recommended for short throw, edge-blending or PowerPoint because the high gain of the product may result in hot spots in these scenarios. For best results, ambient light should not come from the same direction as the projector. Unfortunately, ALR is not meant for full sunlight.

No, sorry Carl's Projector Screen Materials do not have an adhesive backing, nor are they a static window cling. We do not currently carry adhesive-backed or static window cling material, but you never know what the future holds.

Our projection screen materials do not expand or grow in size, like say a Spandex material would.

Yes! Carl's Gray Rear Projection Film and our new White Rear Projection Film are perfect for AtmosFX Virtual Halloween or Virtual Santa Window Projections. Safely run your projector from inside your home and project through your window or door, using our translucent gray or semi-translucent white projection screen. They work great with Standard and HD Projection Videos.

  • For photographic DVDs our Rear Projection Material is best when stretched tight
  • For shadow/silhouette DVDs hang the screen loosely over your window or door like a window curtain
Unlike static window clings, a Carl's Rear Projection Screen can be used year-round as an indoor/outdoor movie screen.

Please note, these projection screens do NOT have an adhesive backing and are NOT a static window cling.

Yes! Carl's White Rear Projection Film works great for both rear and front, dual-sided projection! It also offers a wider viewing angle and fewer chances for any hotspots due to its semi-transparency. White Rear Projection Film works best in a dark viewing environment.

In short, Gray Rear Projection Film can but it is not its specialty. Our Gray Rear Projection Film is translucent and may work for front-projection; however, compared to an opaque front-projection screen, it will not be nearly as bright. Used in a rear-projection setup environment, though, it will rival any front-projection setup. If you do use Gray Rear Projection Film for both front and rear projection; use a smaller seating viewing angle and make sure there is no light behind the screen as it will show through. Gray Rear Projection Film works best in low ambient light situations.

No, sorry it cannot. Front-projection screen materials are opaque. The image will not show through the screen.

Here at Carl's Place we use the word Remnant and Clearance Item interchangably. Occasionally we sell Remnants on our Clearance page. Remnants/Clearance items have slight blemishes, stubborn folds, are lightly soiled, have backward grommets or come in an opened box but should generally be OK for projection. Remnants/Clearance items are NOT guaranteed to be flawless. Remnants/Clearance items are sold as is and are not customizable. Unless specified, Remnants/Clearance items ship folded in a box and cannot be rolled. Remnants/Clearance items are not returnable for refund. All sales are final. Prices are good while supplies last. Also note, we strongly encourage international customers to consider brand new items due to international shipping costs on Remnants and Clearance items.

When a screen is stretched (or bungeed) evenly around the screen we call this tensioned (tight like an artist canvas, drum or trampoline). Tensioning provides a flat screen for even light distribution and reduces image waving on the surface. Ambient Light Rejecting, Blackout Cloth, FlexiGray, FlexiWhite, Gray Rear Projection Film, White Rear Projection Film and SilverScreen work best under tension. We recommend stretching these fabrics over a wooden frame or using our 6" Black Ball Bungees with our Finished Edge Screens, Hanging Kits & Standing Kits. Also watch customer, Griffin Hammond's, Stretch & Staple Technique on YouTube— Starting at the 3 Minute and 22 Second Mark.

If you choose a product that ships folded in a box you will see fold marks when the material is first pulled out of the box, as any textile will have. Remove your screen material from the shipping package immediately upon receipt and allow the fabric to relax for a day or so before installing.

ProGray, ProWhite and SheerWeave cannot be stretched and work best when simply held flat, usually by stapling to a wooden frame or directly onto the wall. Even though these stiff materials cannot be stretched we still recommend using the installation ("stretch" and staple) technique found here.

See our Care & Use and our Shipping Information FAQ Sections for information on folds, wrinkles and safe storage.

Preferably not. Tension-mounted materials require even tension around the whole screen (tight like an artist canvas, drum or trampoline). Securing the fabric at the top and bottom, just the sides or only in the corners will not provide a flat surface for even light distribution. Ambient Light Rejecting, Blackout Cloth, FlexiGray, FlexiWhite, Gray Rear Projection Film, White Rear Projection Film and SilverScreen require tension-mounting. We recommend stretching these fabrics over a wooden frame or using our 6" Black Ball Bungees with our Finished Edge Screens, Hanging Kits & Standing Kits. Also watch customer, Griffin Hammond's, Stretch & Staple Technique on YouTube— Starting at the 3 Minute and 22 Second Mark.

If you choose a product that ships folded in a box you will see fold marks when the material is first pulled out of the box, as any textile will have. Remove your screen material from the shipping package immediately upon receipt and allow the fabric to relax for a day or so before installing.

See our Care & Use and our Shipping Information FAQ Sections for information on folds, wrinkles and safe storage.

Finished Edge Screens have black vinyl borders, sewn on with black nylon thread, which are approximately 2.5 inches wide all the way around the screen.

Technically our black vinyl is 5 inches wide. We fold it in half so you have 2 ½ inches on both the front and the back of your Finished Edge Screen. Then we grommet through all three to four layers (vinyl, material, vinyl) or our Blackout Cloth Finished Edge Screens have an extra layer of webbing to reinforce the edges (vinyl, material, webbing, vinyl).

Our grommets have an outer dimension of 3/4" and an inner dimension of 3/8". They are made of brass and painted matte black.

EMT stands for Electrical Metal Tubing, also known as, Electrical Metal Conduit. The 1 inch size fits into our corner and support fittings perfectly and can be found in the electrical section of your local hardware store. Kits do NOT include the required 1" EMT pipe/poles due to the impracticality of shipping. Instead, you can find EMT at your local building supply store. Our kit instructions detail the exact number of pipes needed and at what lengths, as well as, how to assemble your Kit. Find 1" EMT at Home Depot or Lowes.

To achieve proper tension when mounting your screen to your poles; start by inserting the EMT pipe 4 inches into each Fitting, then push or pull the pipes in or out of the fittings until you have pulled the screen tight.

Put simply, aspect ratio refers to the shape of the image being projected (slightly more square or wide screen). Matching the projector's native aspect ratio and the screen's aspect ratio will ensure the image fills the entire screen.

A 4:3 is slightly more square, like old CRT TVs. A 16:9 is a wider screen like today's flat screen TVs. And a 2.35:1 is wider yet. It is best to match the native aspect ratio of the projector to that of the screen so the image fills the entire screen. But if the ratio on your projector is adjustable, pick the ratio that will match the majority of your viewing. The 16:9 is the most common. Additionally an aspect ratio of 16:9 can accommodate both the 4:3 and 2.35:1 with the least amount of masking (black letterbox style bars).  Learn More

Gain is the measure of reflectivity of the projector screen. Rear Projection Film does not have a gain since the light passes through the material.  Learn More

Our larger kits require support poles in the back for a strong and sturdy frame. Currently, Rear Projection Film Kits only come in the two smaller sizes because the support poles, in the back of larger kits, would cast a shadow on your image. However, we do offer Rear Projection Film Finished Edge Projection Screens in larger sizes if you wish to design your own frame. You can also email us if you need a larger kit and we will provide you with additional options.

Yes, it is safe to leave your screen outside for short-term periods (handful of days per summer), but long-term it is best to take the screen down to protect it from the elements. When you do take it down make sure it is clean and dry so mold and mildew don't have a chance to grow on the fabric before you store it. FlexiWhite and FlexiGray are particularly good for the outdoors as they are mildew resistant and highly portable/flexible. Unfortunately, Carl's Place cannot be held responsible for damage to or resulting from screens that are left out during a storm. An ounce of prevention is worth a pound of cure - do your best to setup, use and store your screen in a clean and dry environment.

Wind is a powerful force of nature! If you are expecting inclement weather make sure your screen is properly anchored. Unfortunately, Carl's Place cannot be held responsible for damage to or resulting from screens that are left out in the wind. An ounce of prevention is worth a pound of cure - do your best to setup, use and store your screen in a clean and dry environment.

Yes, you can lightly spot clean your screen with water and a soft rag or sponge. Mild dish soap can be used in small areas with a light touch. Please use care so you do not injure the reflective coating and always test in a very small area first.

As a last resort, you can try a small amount of mineral spirits on all PVC materials; NOT on Blackout Cloth, SheerWeave and Impact Screens. Again, on a soft rag, in small areas, with a light touch and test it in a very small area first.

Do NOT use abrasives, steam clean, dry clean or place in a washing machine. Unfortunately, Carl's Place cannot be held responsible for damage to or resulting from screens that are not cleaned and cared for responsibly. An ounce of prevention is worth a pound of cure - do your best to setup, use and store your screen in a clean and dry environment.

Remove the material from the shipping package immediately upon receipt and allow the fabric to relax for a day or so before installing. If you choose a product that ships folded in a box or if you leave your screen in long-term storage, you will see fold marks when the material is first pulled out of the box, as any textile will have.

The absolute best way to remove folds is to use tension-mounting. When a screen is stretched (or bungeed) evenly around the screen we call this tensioned. Once installed and the proper tension has been applied evenly all the way around the screen, the folds should pull out nicely. Fold marks can be a good indicator you have applied the proper amount of tension during installation. See tension-mounting instructions here, as well as, the images at the bottom of the page.  Also watch customer, Griffin Hammond's, Stretch & Staple Technique on YouTube— Starting at the 3 Minute and 22 Second Mark.

However, Blackout Cloth only can be ironed at the lowest setting and only on the back. Please use care so you do not melt the reflective coating. We do NOT recommend using an iron on any other materials, except Blackout Cloth. Do Not use steam.

You can use a hairdryer at the lowest setting and only on the back of our PVC based materials, such as, Ambient Light Rejecting, FlexiWhite, FlexiGray, Gray Rear Projection Film, White Rear Projection Film and SilverScreen. Do Not hold the hairdryer too close to the screen. Again, use extreme care not to melt the reflective coating. Again do Not use steam.

Keep in mind, select materials have the option to ship rolled on a tube for an additional fee, if you prefer to avoid fold marks. In the DIY market there is a wide range of comfort levels, skill sets and abilities. If you are at all concerned about folds you may want to consider ordering your material rolled, when available.

Unfortunately, Carl's Place cannot be held responsible for damage to or resulting from screens that are not cared for responsibly. An ounce of prevention is worth a pound of cure - do your best to setup, use and store your screen in a clean and dry environment.

Also see our Technical and our Shipping FAQ Information Sections for information on folds, wrinkles and safe storage.

Always make sure your screen is completely clean and dry before storing to avoid spots, mold or mildew. Most raw materials can be stored folded or rolled. However Ambient Light Rejecting, ProGray, ProWhite and SheerWeave must never be folded, roll these three materials on a tube for safe storage.

If you have a portable Finished Edge Screen and you plan to repeatedly fold and unfold your screen, do so loosely. Long-term storage and tight folds may take a few days to relax. We do not recommend rolling a Finished Edge Screen with vinyl edges and grommets or you risk imprinting the screen with each grommet. At the risk of repeating ourselves, fold the screen loosely, making sure it is clean and dry before storing.

Unfortunately, Carl's Place cannot be held responsible for damage to or resulting from screens that are not stored responsibly. An ounce of prevention is worth a pound of cure - do your best to setup, use and store your screen in a clean and dry environment.

Also see our Technical and our Shipping FAQ Information Sections for information on folds, wrinkles and safe storage.

We are sorry to hear this. Unfortunately we do not have repair kits at this time. Depending on the type of material you purchased, you can try a heavy-duty tape or a fabric patch on the back of small rips. However, this will only be a short-term fix. If you decide to order a replacement screen, please call or email us with your original order information and we would be happy to offer you a small discount on your replacement.

Our Hanging Kits & Standing Kits take the guess work out of designing and building your frame, but if you are designing your own frame we recommend using the 4" rule which will help you calculate the amount of space needed between the un-stretched screen and the outside dimensions of your frame.

In general, there should be 4" from the edge of the un-stretched Finished Edge Screen to the outside edge of a pipe frame. This assumes use of our 6" Black Ball Bungees and pipes which are 1" in diameter. If your frame materials &/or bungees are of a different size adjustments will need to be made accordingly.

Example: Let's say you purchase our 9x16 Foot Finished Edge Screen.

  1. Find the Total Height (C) and Total Width (D) of your screen on this chart.
    • In this example the 9x16 has a total height and width of: 110 x 191.7 inches
  2. Add: 110" + 8" (4" on the top and bottom) – The frame height should be about 118 inches
  3. Add: 191.7" + 8" (4" on each side) – The frame width should be about 199.7 inches
    • Answer: If you are designing and building your own frame using the 4" rule, the outside dimensions of your frame should be 118" x 199.7".

This rule was designed with larger screens in mind. If you have a smaller screen, such as a 5x9 or smaller, you may find it acceptable to reduce the 4" rule to 3.5".

To achieve proper tension; start by inserting the EMT pipe 4 inches into each Fitting, then push or pull the pipes in or out of each fitting until you have pulled the screen tight.

Maybe, but not with our kits. We have had several customers design their own frame using PVC and our Finished Edge Screens, who do not utilize our corner and support fittings and who have been happy with the results. However, we do not usually recommend PVC for two reasons; (1) it does not work with our corner and support fittings and (2) it has a tendency to bow during the tension-mounting of your screen. If you do choose to design a frame using PVC make sure you have enough support poles to stabilize your frame so it does not bow under tension.

Generally no. We do not advise placing grommets directly into the material. However, we offer Finished Vinyl Edged Screens with Grommets Installed in Blackout Cloth, FlexiWhite, FlexiGray, Gray Rear Projection Film, White Rear Projection Film and SilverScreen. Our Blackout Cloth Finished Edge Screens are reinforced with an extra layer of webbing. Stiff materials, such as, ProWhite, ProGray and SheerWeave will hold a grommet if installed carefully, but will not be nearly as strong as our finished-edge screens, and so we don't recommend it.

Insert the bungee cord through the grommet hole from behind the screen. The ball now touches the backside of the black vinyl border. Pull the cord over and around the 1" EMT pipe. Lastly, loop the cord over the ball behind the screen. Rotate top, bottom, left and right— starting in the center and working your way out to the corners. Repeat until you have used every grommet hole.

Yes. Fresh-cut wood contains water. The loss or gain of moisture content can cause bowing or twisting in the wood. Most warping takes place as fresh-cut wood (or "green wood") dries, but the potential for movement remains after the lumber is brought into your viewing environment or possibly even after your frame has been built. If you purchase fresh-cut wood, we recommend allowing your wood to acclimate to the room/viewing environment for 7-10 days before building your frame. Building your frame without allowing the wood to acclimate may cause a beautifully stretched screen to later sag as the wood contracts.

Yes! Simply trim off the excess material after you have the material adhered to your wooden frame with a sharp scissors, utility knife or rotary cutter (such as those used by quilters).

Occasionally customers ask if they can glue the projector screen materials to a wall or frame or if there is an adhesive that can be used. Our concerns are: (1) wrinkles, air pockets, puckering or bumps (2) will it stick or start to come unglued over time (3) will the glue bleed through the material (4) will the adhesive cause the fabric to yellow over time and (5) damaging the wall or window. For these reasons we do not usually recommend using glue. However, if you do choose to give glue a try please use extreme caution and test it on a sample first. Order a Sample Pack

If you purchased a stiff material, such as ProWhite, ProGray or SheerWeave do NOT try to wrap the fabric. Bending or folding these fabrics may cause permanent damage.

Stapling our Projector Screen Materials to the front of your frame is usually easier than trying to wrap the fabric and still obtain the necessary tension. With that said, it is not impossible – it just takes extra care, time and attention. If you decide to try this be very careful not to rip your fabric on the frame's edges. Unfortunately, Carl's Place cannot be held responsible for damage to or resulting from screens that are not installed using our recommended guidelines.

The first time you assemble your hanging kit or standing kit it should take approximately 30-60 minutes. After you have setup your kit a few times and you learn how it's done; it only takes an average of 20 minutes. Giant screens make take a few extra minutes and it's always nice if you have a helper.

Unfortunately, custom screens are NOT available on eBay.

The eBay system is not currently able to offer a configurable product, calculate the cost of shipping on a custom size nor is it able to provide tiered pricing for a by-the-foot option. Example: one customer needs a 4 feet of raw material, while the next customer needs a 60 foot finished edge screen. The cost of each item and the cost to ship these would be dramatically different. It is for these reasons we cannot offer these options here on eBay, like we can at Carl's Place.

Additionally, we are not allowed to respond to messages attempting to bypass the eBay system. We apologize for the inconvenience of not being able to provide these options via eBay.

We do not carry Black Diamond™. However, Ambient Light Rejecting Projector Screen Material is your cost-effective alternative, to Black Diamond, for high ambient light environments. ALR will not produce the exact same results as a $5,000-$10,000 screen. However, ALR does add deeper blacks and higher contrast than a white screen in ambient light. For best results, the light should not come from the same direction as the projector. Unfortunately, ALR is not meant for full sunlight. Enjoy the big game with a light on– there's no need for a dedicated dark room and no need to over-spend anymore!

Occasionally we get questions about curved frames, often from customers looking to build a flight simulator. If you are building a curved frame we are happy to help you find a screen to meet your needs. We also have two sites we recommend for flight simulator builders. Visit cockpitbuilders.com and mycockpit.org for information and ideas on building a curved frame. Unfortunately, we do not currently sell curved frames or offer curved frame building instructions.

Carl's Place offers free standard shipping, on most items, in the continental USA (lower 48 United States). Need expedited shipping? No problem. You only pay the difference. Click the "Shipping and Payments" tab on the product detail page for specific information.

International Customers:  Due to courier size limits to some countries, orders shipping rolled on a tube may require additional funds. We will contact you if this is the case before we proceed.

International Shipping Quotes:
Most items will ship worldwide and pricing options can be seen on the "Shipping and Payments" tab. Simply select your country and click the Get Rates button.

Additionally, international customers are also responsible for paying all Duties and Taxes/VAT; including any advancement &/or "import" fees, as well as, any brokerage fees if applicable. Duties, taxes, VATand fees are non-refundable. Carl's Place has a strict policy of representing all customs information honestly and accurately. To avoid delays, assign a broker in advance by contacting the shipping carrier after you receive your tracking number. A website called "Duty Calculator" may help you estimate import duties and taxes. This is just an estimate, and may not be 100% accurate. Carl's Place is not associated with Duty Calculator.

Most fabrics ship folded by default, however, there are some fabrics which cannot be folded such as Ambient Light Rejecting, ProWhite, ProGray, SheerWeave and all Finished Edge Screens. If you choose a product that ships folded in a box you will see fold marks when the material is first pulled out of the box, as any textile will have. Select raw materials, which normally ship folded, have the option to ship rolled on a tube for an additional fee based on total weight/length and postal code. Some restrictions by the shipping carrier apply.

In the DIY market there is a wide range of comfort levels, skill sets and abilities. If you are at all concerned about folds you may want to consider ordering your material rolled, if available.

Also see our Care & Use and our Technical FAQ Information Sections for information on folds, wrinkles and safe storage.

Yes. Remove the material from the shipping package immediately upon receipt and allow the fabric to relax for a day or so before installing. If you choose a product that ships folded in a box or if you leave your screen in long-term storage, you will see fold marks when the material is first pulled out of the box, as any textile will have.

The absolute best way to remove folds is to use tension-mounting. When a screen is stretched (or bungeed) evenly around the screen we call this tensioned. Once installed and the proper tension has been applied evenly all the way around the screen, the folds should pull out nicely. Fold marks can be a good indicator you have applied the proper amount of tension during installation. See tension-mounting instructions here, as well as, the images at the bottom of the page.  Also watch customer, Griffin Hammond's, Stretch & Staple Technique on YouTube— Starting at the 3 Minute and 22 Second Mark.

Keep in mind, select materials have the option to ship rolled on a tube for an additional fee, if you prefer to avoid fold marks. In the DIY market there is a wide range of comfort levels, skill sets and abilities. If you are at all concerned about folds you may want to consider ordering your material rolled, if available.

Also see our Care & Use and our Technical FAQ Information Sections for information on folds, wrinkles and safe storage.

Fast! When Standard USA or Economy International shipping is selected, we will choose the most efficient, low-cost method. Various surcharges may apply to locations outside the lower 48 United States. Upgrades for 2 business days and 1 business day are available and, if selected, we will guarantee delivery in those time frames. Note that "days" refers to business days (M-F) and the days start counting on the first day after the order ships. So, for example, an order placed on late Friday evening with 2 day shipping selected will likely arrive on the following Wednesday. Delivery Days Exclude Weekends (Sat-Sun) & Holidays. Shipping upgrades are non-refundable except in cases where delivery time guarantees are not met by the shipping carrier. If delivery time is of the essence, we request that you contact us to let us know your exact situation so that we can make all necessary arrangements.

If for some reason you receive a defective product or the incorrect product, we will gladly accept a return or exchange. If you change your mind about an item or decide that you don't need it, we'll accept returns or exchanges on items in like new condition, minus the cost of shipping. In any case, simply let us know what you need and we'll be happy to make sure you are a satisfied customer.

Note: Items returned in non-new condition may be refused or only partially refunded.

Unfortunately, custom screens are NOT available on eBay.

The eBay system is not currently able to offer a configurable product, calculate the cost of shipping on a custom size nor is it able to provide tiered pricing for a by-the-foot option. Example: one customer needs a 4 feet of raw material, while the next customer needs a 60 foot finished edge screen. The cost of each item and the cost to ship these would be dramatically different. It is for these reasons we cannot offer these options here on eBay, like we can at Carl’s Place.

Additionally, we are not allowed to respond to messages attempting to bypass the eBay system. We apologize for the inconvenience of not being able to provide these options via eBay.

International customers are also responsible for paying all Duties and Taxes; including any advancement &/or "import" fees, as well as, any brokerage fees if applicable. Duties, taxes and fees are non-refundable. Carl's Place has a strict policy of representing all customs information honestly and accurately. To avoid delays, assign a broker in advance by contacting the shipping carrier after you receive your tracking number. A website called "Duty Calculator" may help you estimate import duties and taxes. This is just an estimate, and may not be 100% accurate. Carl's Place is not associated with Duty Calculator.

  • Return Directions
    Login > My eBay > Purchase History > Select the item you'd like to return > Click More Actions > Select a Reason > Click the Request a Return Button

  • Exchange Directions
    Depending on how fast you need your replacement, you have two options:
    1. Faster Option
      Request a Return—Same as above > Buy your new item right away and we will refund the original upon its return.
    2. Slower Option
      Request a Return—Same as above > Buy your new item after the original has been refunded.

We will respond to all return requests within 1 business day (Monday–Friday: 8 a.m. – 4 p.m. Central Time). We are closed evenings, weekends and US holidays. Please allow us 2 business days to process the return after we have received your item back. Thank You


Our Return Policy, as well as, all Shipping Options can be found on the "Shipping and Payments" tab, above the Item Specifics on each Individual Product Page. Simply enter the Quantity, select the Country and click the "Get Rates" button to see all options. Additional information for international customers is also found here. NOTE: ITEMS RETURNED IN NON-NEW CONDITION MAY BE REFUSED OR ONLY PARTIALLY REFUNDED.

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