SHIPPING & HANDLING
We ship Monday through Friday. Products will be shipped within 48 hours of payment being received. If your payment is not received and cleared by noon on Fridays (PST) your item will not go out until Monday.
We take great care in making sure your order will be shipped safely and securely. The calculated shipping charges include shipping and handling. If your country is not listed below, we do not ship there.
Attention International Buyers - Please be advised that customs fees, VAT tax, or international handling fees may apply to your purchase. These taxes and fees are not included in your shipping charges and are the buyer's responsibility. We are not able to estimate or calculate what these charges may be. In some cases you may be required to pay these fees prior to delivery in your country.
UNPAID ITEM POLICY
Per eBay's Unpaid Item policy, buyers automatically enter into a legally binding contract to purchase the item from the seller if they win an online auction or use the Buy It Now feature. eBay's UNPAID ITEM POLICY requires buyer to pay the seller for the items that they commit to purchase. No exceptions - buyer's remorse is considered a violation of this policy! All unpaid items will be filed with eBay's Resolution Center - see eBay's 'Unpaid Item Policy' link for more information.
We will not reduce the declared value on an item being shipped overseas. We will will not declare items purchased from us as gifts. Please do not ask us to do this. International shipping duty charges, VAT taxes, or international handling fees are NOT included in your shipping quote. Buyers are responsible for these charges. We are not able to estimate or calculate what these charges may be. Items may not be delivered until these fees/taxes are paid in your country. Canada shipping: buyers please use USPS services as UPS ground may charge hefty Duty taxes. We do not pay duty or broker fees.
Customs can take up to 14 days to process packages and clear customs. Carlsbad Golf Center and the USPS have no jurisdiction over Customs. Once processed by Customs, packages will be released for delivery. Please be patient with all international shipments. If after 21 business/postal days from shipping notification, you have not received your package, contact Carlsbad Golf Center and we will be happy to research the delay. Our experience has been that most delayed shipments arrive within 30 days of the ship date. On the rare occasion your package is delayed beyond thirty (30) business days, please contact Carlsbad Golf Center and we will explore replacement options with you. Thank you.
We offer combined shipping on some listings, Please check the individual listings for more information. If you win multiple auctions do not pay for them individually. Wait until ALL the auctions are over, then proceed to check out. Automatically your order will be combined for single payment. (If not just email us.)
We insure all your packages for loss or damage during shipping.
TRACKING NUMBERS/ CONFIRMATION
Confirmation/Tracking numbers are emailed to you the day your package ships (usually within 24hrs of payment). If your email address with Paypal is NOT current or you have spam filters on your email account, you will not get your tracking number. With today's anti-virus software programs, sometimes our automated responses end up in 'Spam' or 'Junk' folders. Please check those folders if you have not received correspondence from us. Please do not email us for that information unless you believe your package may be lost.
LOCAL PICK UP
We are located in Carlsbad CA and offer local pick up. We require cleared paypal payment prior to pick up. We charge a $5.00 handling fee.