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 Bob and Penny Lord's Store

Bob and Penny Lord's Store

 Maintained by:
 Bob and Penny Lord are renowned Traditional Roman Catholic authors and hosts on EWTN. Specializing in Catholic books, Catholic Saints books, Lives of the Saints, Catholic dvds, Marian Apparitions, Eucharistic Miracles and Catholic cds. Take advantage of our special offers and sales promotions.

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Frequently Asked Questions
 Q: How long are your dvds?
  A: Our dvds are 30 minutes in length and are in the universal worldwide format. They will play in any country.
 Q: How do I pay if I do not have a Paypal account?
  A: A: You can still pay me without having a PayPal account. If you don't have a PayPal account, you'll be automatically redirected to a secure page in eBay checkout where you can enter your credit card information. When you're done, you'll have the option of saving your credit card details with PayPal by creating a PayPal account.
 Q: What is your return policy?
  A: We will replace any damaged or defective item at no cost to buyer. We will accept returns up to 7 days after receipt of item, provided the buyer has notified seller and receive an RMA number.
 Q: Do you combine shipping?
  A: Yes no problem.
 Q: When can I expect my order to arrive?
  A: All dvds and cds are shipped USPS First Class Mail which usually takes 2-5 business days in USA. All books are shipped USPS Media Mail which take up to 10 business days.
 Q: How much is the Shipping and Handling Charge?
  A: Depends on the weight and item category. The charge will be noted in the checkout process.
 Q: Do you ship internationally?
  A: We ship within 2 business days.
 Q: What about your prices?
  A: For the last 22 years, we have we have had our programs broadcasted worldwide through EWTN Global Television and others. (At no cost to EWTN) Our Ministry pays all the overhead involved in traveling overseas, the cameras and equipment. Our prices allow you to participate in this evangelization effort, otherwise we could not do it. Thanks

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