|At Bigvits we want you to love your products but if you’re not happy for any reason, we do offer a 60 days ‘no quibble’ refund or exchange.
To Return a Product to Bigvits
1) Please contact us via the 'contact seller' link and let us know the reason for return.
2) Open a returns request via eBay.
3) Will will provide you with further instructions.
4) The UK customer can now post the order they wish to return, via recorded delivery, (including the invoice number) to the address below.
5) Upon receipt of the returned order, the Bigvits team will check the return.
6) The Bigvits team will email you when the refund is processed.
Note – For all European orders (non-UK), Bigvits will only refund the price of the supplement. Bigvits will not refund return shipping/postage costs for orders from outside the UK.
Bigvits Refund Conditions:
To receive a full refund or product exchange:
- All items must be sent recorded delivery to our address below.
- The customer must provide the invoice/order number.
- The item must be sealed, unopened and in new condition.
- Our policy lasts 60 days from purchase date. If 60 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
Bigvits Postal Address
3 Maclaren House