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Free Return Policy
LOVE IT or Return it.Bid with confidence, ALL our RUGS come with satisfaction guarantee policy. Not happy with the RUG you received? Just contact us for authorization within 30 days after delivery date and return the rug for full refund. You may also contact us if you need pick up accommodations and we can pick up the package right from your door via FedEx.

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Building Trust in Online Shopping - BestRugPlace

We understand the concern. Naturally you need to match the rug color and design with your decor and you want to make sure you make a right investment that you buy a real rug, hand knotted, with details of origin, quality of fibers.

But should you trust online shopping?

Trust, matters now more than ever.

We build and maintain the trust and confidence of our customers by communicating honestly and standing behind our commitments, offering clear details of the items, Certificate of Authenticity and full money back guarantee along with outstanding customer service.

Repeat Customers

Our e-commerce success is determined by our repeat loyal customers and by us being recommended to their friends as result of service provided and personal approach to each one of them, helping to find the rug they were looking for and offering best customer service.

(please view our feedback )

Detailed Description

We reveal any aspects of the item condition, origin and quality. From our experience we know is best to be honest and clear in order to maintain the trust our customer put on us.

Hand made Rug Authenticity.

We sell only AUTHENTIC HAND KNOTTED RUGS. The authenticity and origin of the rugs is very important in the value if the item, therefore we responsibly offer the Certificate of Authenticity.

Quality Pictures.

We do our best and work hard trying to bring you quality pictures where you can see the details and any aspect of the quality and condition of your rugs. However the pictures do not justice to the actual beauty of the item.

Established Brick and Mortar Store.

We are not only online seller we are among the largest and among most reputable rug importers and wholesalers in the country, importing from all over the world and supplying most of the retail stores across United States over 33 years.

How can we give Lowest Prices Guarantee?

Very easy- because we are importer and wholesaler of only Authentic Hand Made Rugs and carpets therefore you have the opportunity to buy from first hand with no middleman at an exclusive, wholesale price.

Safe and Fast Delivery

Worldwide shipping program is one of our best qualities.

We understand that you want a safe delivery of the rug you paid money for and we do insure that the rug is nice double wrapped and insured for you.

We ship the item within one day after your order and it can be delivered as soon as the next day, depending on the location.

100% Money Back Guarantee!

With our satisfaction guarantee policy you can enjoy a Risk Free in Home Trial and not to worry about shipping the item back. For any reason we will simply pick-up your rug right from your door and issue a full refund - free returns.

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