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FEEDBACK
Our business philosphy here at the Batcave is taken from Proverbs 22.1 "A good name is to be more desired than great wealth, Favor is better than silver and gold" So we deeply appreciate positive feedback.Our vision is to create a strong & stable connection through mutual kindness and positive feedback.When you confirm everything went super with your purchase with positive feedback,positive feedback is left for you as well.Always remember your feedback comments will be attributed with your username and date so be careful leaving negative comments or a less than 5-star rating.If there is an issue with your purchase contact us first.The best way to solve problems is through dialogue and mutual respect and we place a high value on both. If for any reason, you feel you are unable to rate us positively with 5 stars please contact us.Negative or neutral feedback without sufficient cause will get you blocked from making future purchases.Using negative feedback as a means to manipulate us will get you reported and possibly suspended by eBay. It makes more sense for us to work together, symbiotically and iron out differences in a constructive, rather than a destructive way.We are here to help you in whatever way we can. The Tick once said “Grown-ups are a strange breed! Their brains weigh close to three pounds, and sometimes that’s not three pounds of cheery delight!” So be kind and kindly drop us an email. We want customers for life! Our customer service initiative is to turn negatives into positives and treat others the same way we like to be treated.

Privacy
At times, we may feel it’s necessary to contact a customer by phone or email using the information that eBay provides us. Maybe to resolve a dispute, solve a problem or to survey you about your experience with our customer service. Be confident that we will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via the eBay messaging system or our eBay store newsletter to tell you about specials, new products or services.At anytime, you may choose to unsubscribe or manage your email subscriptions to our newsletter. We take precautions to protect your information. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personal information are kept in a secure environment.Be confident that the safety of your information is our primary concern.We will never share your personal information in any way.