From the set of three 4x6 glass replacements I ordered, only one was in good condition, no damage at all; the other two have chips off edges & definitely not "New" or "undamaged" as described in condition. There were no glass chips in package -- indicating the damage was prior to shipment. I contacted dealer & reported this & waited a week hoping to receive a reply & partial refund but none came. Very disappointed with this dealer and will not do business with again ! !
Reply from: bobbinder- Feedback replied by seller bobbinder.- Feedback replied by seller bobbinder.
I received a message from the buyer that she was unhappy with the glass. I used respond to I tell her to ask eBay for a return. The glass is new as I received it from the vendor. The tiny nicks at the edge off the glass do not show in a picture frame. The cost of the glass to the buyer was $3.25 which is very low and I would have been happy to refund her for the 2 pieces she didn't like. Negative feedback is not warrented.
n***s (24)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank-you vendor! item as described; left seller's possession on time but got delayed several days within what I believe was ebay's processing; another purchase made at the same time followed the same routing but much more expeditiously; all that said, it was the holiday period and it did arrive within the promised timeframe so no real complaint, just an opportunity for improvement
s***f (169)- Feedback left by buyer.
Past 6 months
Verified purchase
Perfect transaction. Very fast shipment. Item as described, maybe a little bit better condition than originally thought. Great packaging. Excellent ebay seller. A++
1***4 (449)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described, packed very carefully and shipped fast. Highly recommend seller, with thanks.
j***5 (720)- Feedback left by buyer.
Past 6 months
Verified purchase
Great price, item as advertised, excellent communications, very well packaged. Thanks.
w***g (16)- Feedback left by buyer.
Past 6 months
Verified purchase
Ornament and box were as described, came very well packed for protection during shipping. Very pleased with purchase and seller!