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General Interest
 
Returns
After receiving the item, contact seller within Refund will be given as Return shipping

30 days Money back Buyer pays return shipping

Please check the listing for important warranty information regarding the item being sold. Some listings include a warranty and others do not. Each listing will clearly state the warranty length if applicable. Any listing that says "Sold AS-IS" does not include a warranty and all sales are final. ***Warranties do NOT cover any labor costs! NO EXCEPTIONS*** Parts Covered by Warranty: In case the part sold fails to work due to defective materials or wrong fitment (provided customer ordered correctly for their vehicle), My Auto Store will issue a full refund up to the cost of the part purchased price (no refunds for labor costs). If the part you receive does not fit or work in your vehicle, we may ask you for a digital picture and your vehicle's VIN number so we can properly assist you. ********NO REPLACEMENTS********* Items NOT Covered by Warranty: For parts that are not defective, but are returned, the following will apply: 20% Restocking Fee, shipping costs are not refunded, and customer pays for shipping the part back. ****Airbags, seat belts, and tires are sold "AS IS"**** Use of Freight Forwarders VOIDS all warranties: My Auto Store Online will ship the part to the address provided, however our policy about forwarded packages is that once the item leaves the United States, returns/warranties/or refunds are no longer valid. This means that if the part is not the correct part, does not work properly, or becomes damaged in any way due to the length of transit time, we will not cover it under our return or warranty policies. We will also not refund any additional costs of shipping due to forwarded items.

Help Message

Core Charge. Core is an acronym for 'Cash On Return'. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.

Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.

A Grade - The highest quality part. It is of low miles and/or exceptional condition for its age.

B Grade - The second level quality part. It is of average miles and normal condition for its age.

C Grade - The third level quality part. It has high miles and/or light damage.

No Grade - A part that has not yet been graded.

To learn more about Parts Grading click here.