Frequently Asked Questions
Why do I have to Pay Sales Tax if I live in GA or CA?
Apto Solutions operates in Georgia and California and is required to charge sales tax based on the Sales Tax NEXUS for these States.
Why am I charged an Electronic Waste Recycling Fee if I live in CA?
Apto Solutions is complying with California State Law by applying this fee to all New or Refurbished equipment that is sold with a LCD/CRT/PLASMA display. This fee will be described in any listings that qualify under California's guidelines.
Where will Apto Solutions Ship Merchandise?
Through our extensive network of logistics partnerships we are able to ship Internationally. Buyers will need to contact our store manager for International shipping quotes.
Do You Sell New Products?
Our products' conditions vary based on our current inventory and will range from surplus new to used to not working. Each item will be fully described in the auction listing as relating to its cosmetic and working condition.
What is Your Return Policy?
Apto Solutions guarantees buyers that each item is in the condition that it is listed. If you receive a product that does not match the auction listing from which you purchased Apto Solutions will provide a refund or replacement, if available, to rectify the issue.