Q. With the promotional free shipping for
10 items, can I combine Hemingworth Embroidery thread
and the single embroidery designs?
A. Absolutely-I look for ways to cut costs for
my customers and that is a great way to save on
Q. Do you email designs?
auction or buy it now listings, I can supply designs on
CD or floppy disk, including a Designer 1-ready disk to
be shipped through the mail. Unfortunately, ebay has
changed the policy on digital delivery items which is
less convenient and more expensive for all of us in the
long run. This policy is partially to combat piracy of
copyrighted items, which is a big problem in the
Due to the illegal sale of pirated embroidery
designs online, I cooperate fully with organizations who
are working hard to keep the embroidery industry honest
and legal. My designs are digitized by me personally
from copyright-free clipart, and you will always receive
a copyright statement from me when purchasing designs.
***Designs are available in various formats to
accommodate different brands of embroidery machines
and software. See the table below.
Deco, Brother, Babylock
hus, vip, vp3
pcs, pcd, pcq
Q. What methods of payment do you
A. PayPal and credit cards through
PayPal are accepted. Please be sure you have a confirmed
address. If you do not have a confirmed address, please
use electronic check or bank transfer through PayPal rather than a
credit card. This PayPal policy is for your protection
from credit card fraud.
Q. Is it ok to share designs with my
friend who has an embroidery machine too?
Embroidery designs are protected under US copyright law,
therefore it is illegal to share, copy and sell copies,
or distribute electronically from a website or in any
other form, designs which you have purchased. I purchase
graphics which are copyright or royalty free, because I
do not want to infringe on an artist’s copyrighted
material. Many hours are spent manually punching my
embroidery designs, test stitching, and editing-please respect my work as you would
want your own work respected.
Q. Do you accept returns of your
A. Because of the electronic nature
of the product, refunds are not given unless the
security seal on the CD is intact. I will replace
any defective CD or floppy disk once it is returned to
me. I would like to have the defective item back so I
can evaluate what actual problem occurred. I preview
each design in each folder after loading and before mailing, so this
problem is very rare.
Q. Do you do custom
A. I am happy to do custom work
for you. Send a graphic in bmp or jpg to receive an
estimate for digitizing. Please be sure your graphic is
not a copyrighted work or a trademarked symbol.
Q. How are design sets shipped?
Shipping in US is first class mail with delivery
confirmation. (Insurance optional) International
shipping is first class international. Custom labeled
CDs are shipped in a hard CD case in padded mailer.
Floppy disks are shipped in bubble wrap and in a padded
Q. Do you offer technical
A. I am happy to help you resolve any
problems you experience with my designs. Please email if
you have any difficulty so I can help you resolve the