|Honesty In The Listing Program by The AlienXnation Team
Applies To Continental USA Purchases Only
Deos Not Apply To International Orders
We truly appreciate your business and want you to be nothing short of delighted with your purchase! Every item we sell is covered by a 14 Day Item As Described Guarantee. We call this guarantee our Honesty In the Listing Program. If the items physical condition is not as described you may return it within 14 days of the sale date for a complete refund of the purchase price.
In order to return an item that has been opened it must be in Original Condition. Original Condition means that the product is in exactly the same condition as it was when you received it. If an item is altered, worked on, modified or adjusted in anyway from the condition in which AlienXnation originally sent it we reserve the right to deny your return.
Shipping charges are non-refundable unless the item is misrepresented in the auction
If an item arrives with shipping damage please hold the item, be sure to retain all packing materials, and contact us immediately. In most cases we will refund the entire purchase amount and cover all the shipping charges
This guarantee deos not apply to virtual descriptions. For example if you claim that the item description stated that item sounds great and after recieving the item you claim that it deos not sound great. That is a virtual description.
This guarantee assures that the physical, structural and cosmetic condition will be accurately described.
If we deem that your reason for using the Honesty In the Listing Program is fraudulent we will not honor your return. The Ebay community is based on honesty and you must have completed an honest transaction with us.
The Honesty In the Listing Program deos not allow for buyers remorse claims.
We work very hard at providing our customers with the most enjoyable Ebay experience. We want to continue to sell on Ebay and be a source for the item you want. Lets keep honesty in the Ebay Transaction!