with http://stores.ebay.com/1st Web Sales Batteries Tools & More
are covered by the policies listed here. If you have any questions
or concerns about your transaction, please contact us via email using
the Ask a Question link in the listing, or via telephone at 402-694-5238.
For more information on a specific topic, please refer to the following
is our preferred method of payment and offers security for both the
buyer and seller.
If you wish to use a credit card, you can do so through PayPal. If
you do not have a PayPal account, it is easy to apply and the safest
way to pay. Payment is due immediately on all Buy It Now listings
and within 4 business days on Auction listings. If you do not pay
within four days, an unpaid item dispute will automatically open.
If you believe
the total on your eBay invoice is incorrect, please contact us using
the Ask a Question link at the bottom of each listing.
Return Policy for most items - Just be sure the item is in new,
re-saleable condition and in its original packaging. For example,
if your tool shipped to you in a nice box with the product on the
box, you must return that box with your tool inside the original
corrugated box we shipped it in.
RMA number needed - Don't like it or doesn't fit your application?
Contact us through eBay and let us know you would like to return
the item, we may give you special instructions or information to
put on your package.
processing - We process most returns and exchanges within two
business days of receipt so you can quickly get your replacement
item or money back.
exchanges - We understand that buying batteries online can result
in sizing or fit issues, if your item does not fit, you can exchange
it for another size, or style, and we will waive the restocking
fee. The only cost to you is the shipping and price difference if
we make a mistake? If you need to make a return because we sent
you an item, color or size that you did not order, contact us using
the Ask a Question link in any listing, via phone at 402-694-5238
and ask one of our great customer service people to look into it.
you have a Warranty Claim? If your product has a manufacturing
defect, please contact us within the warranty period (see Warranty
Page for details).
guarantee to fill your order quickly, efficiently, accurately and
to keep you informed as to its progress.
we make a mistake packing your order, or if the description is materially
different than the item you receive, please contact us and we will
fix the problem at no additional cost to you. (This offer applies
only to our errors. If an item not fit or you do not like it, you
are responsible for the return shipping, as outlined in our returns
and exchanges section.)
also guarantee to respond quickly (usually within one business day)
to any inquiries or customer services issues, and to deal with you
honestly and fairly, in accordance with our policies and eBay's
terms and conditions.
dedicated customer service staff will be available to assist you
with your order, answer any questions and facilitate returns and
return, we ask that you read the item description, ask any questions
before your order, pay quickly, and leave us five star feedback.
by Sally Milo - GOing1nceLLC