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PAYMENTS
What payments do you accept?
We only accept PayPal payments.
 
Can I pay with my credit card, debit card or checking account?
You may pay with any of these methods through PayPal.
 
Can I make payments over time to pay for your item?
We do not offer credit terms, however if you qualify for PayPal's BillMeLater service, you may make payments to them.

US SHIPPING
What is the cost of shipping?
? If the item is noted in the listing as Free Shipping, you will only pay for the item price which is posted.
? Please check the Shipping & Payments tab on the eBay listing page to determine the cost of shipping.
 
How long until I receive my item?
Under the Shipping &Payments tab on the eBay listing page, the estimated delivery time is posted.
 
Will you ship to my PO Box?
If the item ships USPS, then yes.
 
Will you ship to an APO/FPO address?
Yes, if the item ships USPS we will for sure do what we can to support our troops!
 
Your listing stated I should receive my item 3-4 days after I made payment, but it took 7 days. Why?
We generally ship your item within 1 business day of receiving your payment. Depending on weather, weekends, holidays and the shipping service you chose, such factors may have delayed delivery.
 
Do you offer a shipping discount if I buy more than one item from you?
We offer FREE SHIPPING on all of our Buy It Now listings.

INTERNATIONAL SHIPPING
How much will shipping be?
? Please check the Shipping &Payments tab on the eBay listing page to determine what your shipping price will be.
? If we offer more than one method of shipping - please check the Shipping &Payments tab on the eBay listing page to choose the service you want. Its price will be posted there.
 
How long until I receive my item?
Under the Shipping &Payments tab on the eBay listing page, the estimated delivery time is posted.
 
I've not yet received my item from you and it's a few days late. What can I do?

? We generally ship your item within one business day of receiving your payment. Depending on weather, weekends, holidays and the shipping service you chose, such factors may have delayed delivery. On occasion, your item may be held up in your country's customs office. We ask you be patient; your item should be delivered soon.

? Please check the tracking number of the item under 'Purchase History' in your My eBay.

 

Can you mark "gift" on the customs form and put a lower price so I don't have to pay much for customs fees?

No, we cannot. It is against US law and that of most countries to file a fraudulent customs form.

RETURNS
Do you accept returns?
We do under these conditions:
? Item must be returned within 14 days of your receipt of it.
? Item must be in original condition as when we shipped it.
? You must notify us through eBay's message system that you will be returning the item. We will refund your payment less our initial shipping charges once we receive the item in the condition expected. We will instruct you with any markings you may need to add to the package you are returning.
? The item needs to be returned via the same carrier and method used when the item was shipped to you. It is necessary to include all original packing materials to ensure the item is received intact.
? Please make sure any special markings we asked you to put on the outside of the package are there and are clearly written.
 
My item arrived damaged (missing part of the item, etc.) What are you going to do about it?

Please let us know as soon as you receive the package and retain the shipping materials. If it appears the shipping carrier caused damage, we will guide you in filing a claim to reimburse you or take care of you in any other way we can (ship another piece, partial refund, etc.)


PROBLEMS
How can I cancel my order?
Please contact us immediately. We package and ship quickly, but if we still have your item on hand, we will file a claim with eBay that we have agreed to mutually cancel the transaction. Please agree to the notification eBay sends you regarding this issue so we can have our eBay fees credited.
 
Can I buy your items in bulk at a discount?
Most of our products are listed with free shipping at the best possible price we can sell them for.

 

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